Privacy Policy

Effective Date: June 25, 2025

East Coast Provision Company, LLC, doing business as East Coast Virtual Tours ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information we obtain through SMS/text messaging and other forms of communication with our customers.

1. Information We Collect

When you engage with us via SMS or sign up for our services, we may collect the following information:

- Your name

- Mobile phone number

- Email address (if provided)

- Any other information you voluntarily provide to us

We do not knowingly collect sensitive personal information via SMS.

2. How We Use Your Information

We use your information solely to:

- Communicate with you about our services

- Confirm appointments or services

- Respond to your inquiries

- Send service-related notifications or promotions (only with your consent)

We do not sell, rent, or share your information with third parties for marketing purposes.

3. SMS/Text Messaging

By opting in to receive SMS messages from East Coast Virtual Tours, you agree to receive text messages regarding your service appointments, confirmations, reminders, and occasional promotions. Message and data rates may apply. Message frequency varies.

Opt-Out: You may opt out of receiving text messages at any time by replying "STOP." For help, reply "HELP" or contact us at [insert email or phone number].

4. Data Transfer Policy

We do not transfer your personal data to any external organizations under any circumstances, even with your consent.

5. Data Protection Measures

We implement a range of security measures to protect your personal information. Access controls limit who can view or handle your information, and only authorized personnel are permitted to access customer data for the purposes outlined in this policy.

6. Data Security

We take reasonable precautions to protect your information from loss, misuse, and unauthorized access. However, no electronic transmission or storage is 100% secure.

7. Third-Party Access

We may use third-party platforms to facilitate SMS communications. These providers are contractually obligated to handle your information securely and in compliance with applicable privacy laws.

8. Your Rights

You have the right to:

- Opt out of SMS communications at any time

- Request access to or correction of your information

- Withdraw your consent for us to process your data (where applicable)

To exercise any of these rights, contact us at [insert contact email].

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

East Coast Provision Company, LLC

Doing Business As: East Coast Virtual Tours

Email: info@ecvt.photo

Phone: (904) 572-3077

Website: www.eastcoastvtours.com